Terms & Conditions – Merdeka RM60K Giveaway

Terms & Conditions – Merdeka 60K Cash Giveaway

 

COMPETITION DETAILS

1. This giveaway is organized by Niro Ceramic Creative Lab.
2. All Creative Lab outlets will participate, except for Niro Ceramic Premium Factory Outlet.
3. Open to Malaysian citizens aged 18 years and above.
4. The competition starts on 05th August 2025 and officially ends on 04th September 2025 at 11:59pm. Any entries received after the closing of the competition will be disqualified.
5. Entry into the competition will be deemed as acceptance of all of the terms and conditions.
6. By entering this giveaway, participants consent to the collection and use of personal data for contest-related purposes, including winner announcement and prize delivery. The information provided will be used in conjunction with our Privacy Policy.
7. We reserve the right to cancel or amend the terms and conditions of this competition. Amendments will be notified to participants.

 

ELIGIBILITY & PARTICIPATION

1. Participants must not be an employee or a family member of an employee of Creative Lab or any company within the Niro Ceramic Group.

2. To participate, customers must complete the following steps to be eligible:

• Visit any Creative Lab outlets with space measurements (e.g., kitchen, bathroom).
• Attend a free 3D design consultation with an in-store designer.
• Receive a QR code from the designer linked to the official entry form.
• Scan the QR code and submit the online contest form & uploaded image of the 3D drawing (Note: only 1 drawing submission per customer).
• Like and share the official contest post on Creative Lab’s Facebook or Instagram.

  

ENTRY & WINNER SELECTION

1. Winners will be selected to receive Creative Lab Cash Vouchers worth RM1,888.
2. All valid entries shall be subject to a computer-generated random draw to determine the winners.
3. First round winners will be announced on 20th August 2025, and second round winners on 11th September 2025 via Creative Lab’s official Facebook and Instagram pages.
4. Each participant is eligible to win only one (1) voucher throughout the campaign and will be verified via the IC number (MyKad).
5. Our decision in respect of all matters to do with the competition will be final and no correspondence will be entertained.

 

PRIZE FULFILLMENT

1. Winners will be notified via contact details provided through the entry form for both rounds.
2. Failure to respond within 10 working days from first contact may result in forfeiture of the voucher.
3. Vouchers will be delivered via email and WhatsApp by 18th September 2025.
4. The cash voucher will be issued in the form of an official letter to the winners accordingly.
5. Prizes are non-transferable, non-exchangeable, and non-redeemable for cash.
6. The Organiser will not be liable for any claims, losses, or damages arising out of participation or prize usage.

 

VOUCHER REDEMPTION & CLAIMS

1. Winners are required to personally present both the official winner letter and IC for verification at the time of redemption at any Creative Lab retail outlets.
2. Redemption must be made by the original winner, as prizes are strictly non-transferable and cannot be claimed by any other individual on their behalf.
3. Voucher redemption is valid until 31st December 2025 at any Creative Lab outlet across Malaysia.
4. No minimum purchase is required for voucher redemption.
5. If the total purchase is less than the voucher value, no refund or credit will be issued for the balance.
6. Items obtained with the voucher are non-refundable and cannot be returned.
7. This voucher may not be combined with any ongoing promotions, discounts, or special offers.

 

PUBLICITY

1. By agreeing to receive the prize, the participant also allows the publication of their entry on Niro Ceramic Group’s social media channels.
2. We may undertake publicity activities relating to competitions and prize awards. The winners therefore agree to the use of their name and photograph in any post-prize-winning publicity.

 

OUR DETAILS

1. This competition is run by Niro Ceramic Creative Lab under the registered address Lot 2, Persiaran Sultan, Seksyen 15, 40200 Shah Alam, Selangor.
2. You can contact us:
   (a) by post, using the postal address given above;
   (b) using our website contact form;
   (c) by telephone, on +6 03 50339333.
   (d) by email, using the email address: enquiries@creativelab.com
   (e) by direct message on our social media channels.